An interesting maxim has circulated across the Internet over the last couple of years:
“If you’re not the customer, you’re the product.”
However, radio and TV broadcasters have known that maxim for years — only in this form:
“TANSTAAFL: There Ain’t No Such Thing As A Free Lunch.”
Even though “ain’t” isn’t a negative contraction, it’s clearly a negative, which means that I have spent more years obsessing about the bad grammar in that sentence. My economics teachers wish I would have concentrated more on the overriding philosophy behind it. Namely, that everything has a price and nothing is free.
Founder Mark Zuckerberg made the announcement Monday that the social networking site would buy Instagram for $1 billion. Not for any profit possibilities, according to Bruce Upbin of Forbes, but for competitive positioning. He wrote that while the move doesn’t appear to have immediate benefits for Facebook, but it brings serious potential harm to Yahoo and its photo-sharing site, Flickr.
Instagram is a free program and sharing site — iOS and Droid users can download the app and do everything with it at no extra cost. It’s not available on BlackBerry, but that’s OK by me. I paid top dollar for a camera and phone that take good, high-resolution pictures, and I don’t want Instagram messing that up.
Go back to that chess game: Facebook pays a trenta to acquire a service that brings in no revenue. The only reason to do that is to enhance Facebook’s user experience and offer users the integration of a popular service. Will the acquisition bring in new users? Maybe some, but not many, because Instagram users are already all over Facebook. (how else do you think I see all these crappy, hipster, Polaroid wanna-be shots?)
In other words, it’s an experience enhancement to get people using Facebook more. More shares and links means more ad views and possible clicks.
If you’re not paying, you’re the product. Remember that when configuiring privacy services on all those free apps.